Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using DosMesas ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

DosMesas is a comprehensive restaurant management platform that provides:

  • Table reservation and booking management
  • Menu creation and management tools
  • QR code menu generation
  • Staff scheduling and management
  • Customer loyalty program features
  • Website builder for restaurants
  • Analytics and reporting tools

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Subscription and Payment

4.1 Free Trial

We offer a 6-month free trial period. After the trial period, you will be charged the applicable subscription fee unless you cancel your account.

4.2 Subscription Fees

Subscription fees are billed monthly in advance. All fees are non-refundable except as required by law or as otherwise specified in these Terms.

4.3 Payment Processing

Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge your payment method for all fees incurred.

4.4 Price Changes

We may change our pricing at any time. Price changes will be communicated to you at least 30 days in advance and will take effect at the start of your next billing cycle.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for any illegal or unauthorized purpose

6. User Content

6.1 Ownership

You retain ownership of any content you upload, create, or store using our Service. By using our Service, you grant us a limited license to use, store, and display your content solely for the purpose of providing the Service.

6.2 Responsibility

You are solely responsible for the content you create, upload, or store using our Service. We do not review or monitor user content but reserve the right to remove content that violates these Terms.

6.3 Data Backup

While we implement reasonable backup procedures, you are responsible for backing up your own data. We are not liable for any loss of your content or data.

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or other factors beyond our control.

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by DosMesas and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Your Rights

You retain all rights to your content. You may not use our trademarks, service marks, or logos without our prior written consent.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL DOSMESAS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to defend, indemnify, and hold harmless DosMesas and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account cancellation feature in your dashboard.

13.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.